We currently accept the following items for the trade-in program. To participate in our Trade-In Program, you must be at least 18 years of age with a valid government-issued photo ID. A list of qualifying devices is available once you start your trade-in estimate
The age and condition will affect the trade-in value of your device. Many newer devices in good condition are worth hundreds of dollars! The program is designed to offer great pricing with the lowest conditional requirements. Items with compromised screens may still be traded in but will receive less than those without dark spots, cracks, etc. *Please note that while power supplies and electrical cords are not required, wearables receive maximum value when they are included with the return. Use our estimator at https://tradein.simpletradeup.com/ to find out how much your items are worth.
You can typically find the make, model and serial number on the original packaging, receipt, device surface or in settings. For smartphones, the model number is typically on the back of the device. For smartphones, the capacity and carrier are found in the device settings.
Please find the brand of your phone below and follow the steps on how to locate your model number:
Type in *#0000# on your phone's keypad. The display shows your phone's model
If you're selling an iPhone, you'll just need to know the series (i.e. 5, 5, 5S, 5C, 6, 6s, 6sPlus, etc. and capacity (i.e. 16 GB, 32, GB, 64 GB). You can find this easily by doing the following:
How to find your iPhone series:
How to find your iPhone capacity:
Scroll down to Capacity. The number here will never be exactly 8, 16, 32 or 64 GB due to formatting, but the capacity will be any of the above. For example, in the image below, the capacity says 13.7 GB. Therefore, the capacity of this phone is 16 GB. This is because the number is above 8, but below 16.
Your Trade Up value is based on the current resale market of your specific device, make, model and condition. We constantly analyze markets to ensure you get a fair-Trade Up value. Once you have you have received your estimate, it is only valid for 30 days. What's your phone worth? Find out!
Indicating the correct condition of your device on your trade-in is very important to receive your full quoted offer. The program offers great pricing with minimal conditional requirements. Please answer the conditional questions appropriately. Tip: For a detailed description, click on the “?”
Yes! You’d be surprised how much money you can make for some devices even if the screen is damaged. Think of it this way: instead of spending money on screen repair, you can earn a credit against a new device purchase by trading in your broken device. Just be sure to answer the conditional questions correctly and check the (?) hover overs for more detailed information.
Maybe. Some products may contain physical or functional defects and still qualify. However, to receive the maximum Trade Up value your phone should be in working order.
Offers are valid for 30 days from the day you get your trade-in quote.
Yes. Clover Wireless reviews current Trade Up value tables and updates estimates based on current market conditions. If you complete the trade within 30 days of the initial estimate, and the phone is in the condition you reported then your quoted value remains the same. After 30 days, the quoted estimate is subject to change upon final verification.
The Trade-Up Program is powered by Clover Wireless. Clover Wireless is the world’s largest collector and recycler of technology, and a global leader in providing environmental solutions for technology. Simply Mac has partnered with Clover Wireless to continue providing innovative services to our partners.
Customers can trade-in as many devices as permissible by the retailer.
No, we do not look for a clear liquid indicator. If the device powers up and has a functioning, non-damaged screen, liquid damage does not disqualify. If a liquid-damaged device meets the standard trade-up requirements, the device is eligible.
The working device is all that is required. Although working chargers are not required, they are encouraged for watches.
The customer is responsible for deleting or saving all their personal information and data files that may be on their device. Once received by Clover Wireless, all devices are “wiped” to remove any personal information and data that may still be remaining.
Based on the age, model, functional nature and condition of the device, it may have no trade-up value. It is however encouraged to recycle used devices and ensure that they are disposed of in an environmentally friendly way and all data is securely removed.
Clover Wireless, the Trade-Up partner, will receive, sort, and clear all personal data from all working devices. Reusable devices will be re-marketed. Non- working devices will be recycled according to federal, provincial, and local laws. Clover Wireless is ISO 14001 Registered.
If the device condition differs materially from that which you described, we reserve the right to recalculate the value using the same condition parameters originally available to you. You are under no obligation to accept the recalculated estimate and no trade is final until the device has been traded in.
Some products may contain physical or functional defects and still qualify for a trade-in value. However, to receive the maximum available trade-in value, your device should be in current working order.
We encourage you to clear any personal data from your device before trading the device in to us. All products are subject to a certified data removal process upon receipt.
For devices and other devices with built-in memory, all numbers, contacts, data files and other information are completely erased. And the device is restored to its original settings. Any SIM cards received will be removed and destroyed.
For devices with a separate hard drive, all hard drives are erased and completely rewritten, erased and rewritten again, then erased one final time so that data retrieval is virtually impossible. For products going to recycling, the hard drives are removed and held in a lock box until they can be smelted.